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1. We ensure that your inquiries receive prompt attention with replies within 24 working hours.
2. Our team of highly skilled and well-trained professionals is ready to address all your queries with precision and expertise.
3. With our OEM & ODM capabilities, we offer personalized design services to turn your visions into tangible products.
4. We prioritize the protection of your sales territory, safeguard your design concepts, and maintain confidentiality of all your private information. Backed by a rigorous management system and an outstanding after-sales support network, we deliver warm, efficient, and dedicated service to our esteemed customers.
FAQ
Q: Are you a factory?
A: We are a professional saw blade factory specializing in the development and processing of saw blades.
Q: Is OEM service available?
A: Yes, we can OEM and customize. In addition, we can also provide label printing services.
Q: Do you have samples?
A: Yes, after confirming our price, you can take some samples for testing. But please pay the sample fee and shipping fee. The sample fee will be refunded to you after your official order.
Q: What is your delivery method?
A: We can provide express, air and sea transportation according to your requirements.
Q:What is your delivery time?
A: The usual delivery time is 5-10 days after receiving the advance payment.
For custom products, 15-30 days after receipt of prepayment.
Q: What are your terms of payment?
A: If it is a small payment, 100% must be wired and the buyer bears the bank charges. If the payment is large, 30%-50% advance payment is acceptable, but if L/C is used, the price will be higher, so please tell me your terms first.
Q: What is the minimum order quantity?
A: According to your request, a small amount of testing can be done at first. The larger the quantity, the bigger the discount.