After Sales Service
1. Experience unmatched efficiency-your inquiries are addressed within just 24 working hours;
2. Our team of highly trained and seasoned professionals is ready to provide insightful and comprehensive responses to all your questions.
3. Benefit from our extensive OEM & ODM services-we're here to help you design and bring your innovative products to life;
4. Enjoy unparalleled protection of your sales region, design concepts, and all confidential information. Our rigorous management protocols and comprehensive after-sales service system ensure that you receive warm, attentive, and impeccable support.
FAQ
Q: Are you a factory?
A: We are a professional saw blade factory specializing in the development and processing of saw blades.
Q: Is OEM service available?
A: Yes, we can OEM and customize. In addition, we can also provide label printing services.
Q: Do you have samples?
A: Yes, after confirming our price, you can take some samples for testing. But please pay the sample fee and shipping fee. The sample fee will be refunded to you after your official order.
Q: What is your delivery method?
A: We can provide express, air and sea transportation according to your requirements.
Q:What is your delivery time?
A: The usual delivery time is 5-10 days after receiving the advance payment.
For custom products, 15-30 days after receipt of prepayment.
Q: What are your terms of payment?
A: If it is a small payment, 100% must be wired and the buyer bears the bank charges. If the payment is large, 30%-50% advance payment is acceptable, but if L/C is used, the price will be higher, so please tell me your terms first.
Q: What is the minimum order quantity?
A: According to your request, a small amount of testing can be done at first. The larger the quantity, the bigger the discount.