After Sales Service
1. Dive into the world of unparalleled customer support, where our dedicated team ensures your inquiries are met with swift and efficient responses within just 24 working hours, reflecting our commitment to excellence.
2. Our team, a powerhouse of well-trained professionals, stands ready to navigate all your questions with precision and in-depth expertise, ensuring that your experience is nothing short of exceptional.
3. Discover the limitless possibilities with our OEM & ODM services, where our collaboration brings your innovative visions to life, crafting bespoke solutions that perfectly align with your unique needs and aspirations.
4. Rest assured with our commitment to safeguarding your sales territory, design concepts, and confidential information, upheld by our robust management and comprehensive after-sales service system, ensuring every customer receives warm, personalized service tailored to their journey.
FAQ
Q: Are you a factory?
A: We are a professional saw blade factory specializing in the development and processing of saw blades.
Q: Is OEM service available?
A: Yes, we can OEM and customize. In addition, we can also provide label printing services.
Q: Do you have samples?
A: Yes, after confirming our price, you can take some samples for testing. But please pay the sample fee and shipping fee. The sample fee will be refunded to you after your official order.
Q: What is your delivery method?
A: We can provide express, air and sea transportation according to your requirements.
Q:What is your delivery time?
A: The usual delivery time is 5-10 days after receiving the advance payment.
For custom products, 15-30 days after receipt of prepayment.
Q: What are your terms of payment?
A: If it is a small payment, 100% must be wired and the buyer bears the bank charges. If the payment is large, 30%-50% advance payment is acceptable, but if L/C is used, the price will be higher, so please tell me your terms first.
Q: What is the minimum order quantity?
A: According to your request, a small amount of testing can be done at first. The larger the quantity, the bigger the discount.