After Sales Service
1. Experience the excellence of our customer service with prompt responses to your inquiries within just 24 working hours.
2. Our team of well-trained and highly experienced professionals is ready to address all your questions and inquiries with expertise and knowledge.
3. OEM & ODM services available, allowing us to assist you in the design and realization of your products, tailoring them to your specific needs and visions.
4. Your sales territory, design concepts, and private information are protected with utmost care, thanks to our robust management and comprehensive after-sales service system. We are committed to ensuring a warm and personalized service experience for every customer.
FAQ
Q: Are you a factory?
A: We are a professional saw blade factory specializing in the development and processing of saw blades.
Q: Is OEM service available?
A: Yes, we can OEM and customize. In addition, we can also provide label printing services.
Q: Do you have samples?
A: Yes, after confirming our price, you can take some samples for testing. But please pay the sample fee and shipping fee. The sample fee will be refunded to you after your official order.
Q: What is your delivery method?
A: We can provide express, air and sea transportation according to your requirements.
Q:What is your delivery time?
A: The usual delivery time is 5-10 days after receiving the advance payment.
For custom products, 15-30 days after receipt of prepayment.
Q: What are your terms of payment?
A: If it is a small payment, 100% must be wired and the buyer bears the bank charges. If the payment is large, 30%-50% advance payment is acceptable, but if L/C is used, the price will be higher, so please tell me your terms first.
Q: What is the minimum order quantity?
A: According to your request, a small amount of testing can be done at first. The larger the quantity, the bigger the discount.