After Sales Service
1. We ensure your inquiries are met with swift attention, providing responses within a mere 24 working hours.
2. Our team comprises well-trained and seasoned professionals, eager to address all your inquiries with unparalleled expertise.
3. OEM & ODM Services: We assist in crafting and realizing your design visions into tangible products, tailored to perfection.
4. We prioritize the safeguarding of your sales territory, innovative ideas, and all confidential information. Supported by an unwavering commitment to a rigorous management system and an impeccable After Sales service strategy, we promise to deliver service that is both warm and meticulously tailored to meet your needs.
FAQ
Q: Are you a factory?
A: We are a professional saw blade factory specializing in the development and processing of saw blades.
Q: Is OEM service available?
A: Yes, we can OEM and customize. In addition, we can also provide label printing services.
Q: Do you have samples?
A: Yes, after confirming our price, you can take some samples for testing. But please pay the sample fee and shipping fee. The sample fee will be refunded to you after your official order.
Q: What is your delivery method?
A: We can provide express, air and sea transportation according to your requirements.
Q:What is your delivery time?
A: The usual delivery time is 5-10 days after receiving the advance payment.
For custom products, 15-30 days after receipt of prepayment.
Q: What are your terms of payment?
A: If it is a small payment, 100% must be wired and the buyer bears the bank charges. If the payment is large, 30%-50% advance payment is acceptable, but if L/C is used, the price will be higher, so please tell me your terms first.
Q: What is the minimum order quantity?
A: According to your request, a small amount of testing can be done at first. The larger the quantity, the bigger the discount.