After Sales Service
1. Discover unparalleled excellence with our after-sales service, where your queries are met with swift and comprehensive responses within an astonishing 24 working hours.
2. Benefit from the exceptional expertise of our team, composed of thoroughly trained and seasoned professionals who are ready to address all your questions with remarkable skill and profound knowledge.
3. Unlock the full potential of your product ideas with our OEM & ODM services. We offer personalized assistance in designing and realizing your products, ensuring they perfectly align with your unique requirements and visionary concepts.
4. Rest assured, as your sales territories, design concepts, and confidential information are shielded with the highest level of security. Our robust management and all-encompassing after-sales service system promise a nurturing and bespoke service experience that is second to none.
FAQ
Q: Are you a factory?
A: We are a professional saw blade factory specializing in the development and processing of saw blades.
Q: Is OEM service available?
A: Yes, we can OEM and customize. In addition, we can also provide label printing services.
Q: Do you have samples?
A: Yes, after confirming our price, you can take some samples for testing. But please pay the sample fee and shipping fee. The sample fee will be refunded to you after your official order.
Q: What is your delivery method?
A: We can provide express, air and sea transportation according to your requirements.
Q:What is your delivery time?
A: The usual delivery time is 5-10 days after receiving the advance payment.
For custom products, 15-30 days after receipt of prepayment.
Q: What are your terms of payment?
A: If it is a small payment, 100% must be wired and the buyer bears the bank charges. If the payment is large, 30%-50% advance payment is acceptable, but if L/C is used, the price will be higher, so please tell me your terms first.
Q: What is the minimum order quantity?
A: According to your request, a small amount of testing can be done at first. The larger the quantity, the bigger the discount.