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1. Experience unparalleled customer support with prompt responses; your inquiries will be addressed within a swift 24 working hours.
2. Our team, comprised of highly skilled and thoroughly trained professionals, stands ready to provide insightful and comprehensive answers to all your inquiries, ensuring your satisfaction and confidence in our service.
3. OEM & ODM: We offer expert assistance in crafting and transforming your innovative concepts into high-quality products. Our team supports you every step of the way, bringing your vision to life with precision and excellence.
4. We ensure the protection of your sales territories, innovative designs, and all confidential information. Our rigorous management and unmatched after-sales service systems promise a warm, secure, and exceptional service experience, reinforcing our commitment to your satisfaction and success.
FAQ
Q: Are you a factory?
A: We are a professional saw blade factory specializing in the development and processing of saw blades.
Q: Is OEM service available?
A: Yes, we can OEM and customize. In addition, we can also provide label printing services.
Q: Do you have samples?
A: Yes, after confirming our price, you can take some samples for testing. But please pay the sample fee and shipping fee. The sample fee will be refunded to you after your official order.
Q: What is your delivery method?
A: We can provide express, air and sea transportation according to your requirements.
Q:What is your delivery time?
A: The usual delivery time is 5-10 days after receiving the advance payment.
For custom products, 15-30 days after receipt of prepayment.
Q: What are your terms of payment?
A: If it is a small payment, 100% must be wired and the buyer bears the bank charges. If the payment is large, 30%-50% advance payment is acceptable, but if L/C is used, the price will be higher, so please tell me your terms first.
Q: What is the minimum order quantity?
A: According to your request, a small amount of testing can be done at first. The larger the quantity, the bigger the discount.