After Sales Service
1. Immerse yourself in the unparalleled excellence of our customer service, where swift and efficient responses to your inquiries are guaranteed within a lightning-fast 24 working hours.
2. Our highly skilled and exceptionally experienced team of professionals is dedicated to tackling all your questions and inquiries, delivering answers infused with unmatched expertise and profound knowledge.
3. Take advantage of our versatile OEM & ODM services, crafted to assist you in designing and bringing your products to life, customized meticulously to align with your unique needs and visionary concepts.
4. Rest assured that your sales territory, design concepts, and confidential information are safeguarded with the highest level of diligence, courtesy of our robust management framework and comprehensive after-sales service system. We are passionately committed to providing you with a warm, personalized service experience that caters to every customer's needs.
FAQ
Q: Are you a factory?
A: We are a professional saw blade factory specializing in the development and processing of saw blades.
Q: Is OEM service available?
A: Yes, we can OEM and customize. In addition, we can also provide label printing services.
Q: Do you have samples?
A: Yes, after confirming our price, you can take some samples for testing. But please pay the sample fee and shipping fee. The sample fee will be refunded to you after your official order.
Q: What is your delivery method?
A: We can provide express, air and sea transportation according to your requirements.
Q:What is your delivery time?
A: The usual delivery time is 5-10 days after receiving the advance payment.
For custom products, 15-30 days after receipt of prepayment.
Q: What are your terms of payment?
A: If it is a small payment, 100% must be wired and the buyer bears the bank charges. If the payment is large, 30%-50% advance payment is acceptable, but if L/C is used, the price will be higher, so please tell me your terms first.
Q: What is the minimum order quantity?
A: According to your request, a small amount of testing can be done at first. The larger the quantity, the bigger the discount.