After Sales Service
1. Experience unparalleled excellence with our top-notch customer service, dedicated to providing you with swift and detailed responses to all your inquiries within an impressive 24 working hours.
2. Our elite team of exceptionally trained and highly experienced professionals is on standby to assist you with the highest levels of expertise and comprehensive knowledge, ensuring every question and inquiry is met with precision.
3. Unlock the power of customization with our OEM & ODM services. We stand ready to partner with you in designing and bringing your products to life, meticulously molded to your unique specifications and visionary aspirations.
4. Rest assured that your sales territories, innovative design concepts, and confidential information remain under our vigilant protection. Our robust management and extensive after-sales service system are dedicated to safeguarding your interests while delivering a warm, personalized service that meets your every need.
FAQ
Q: Are you a factory?
A: We are a professional saw blade factory specializing in the development and processing of saw blades.
Q: Is OEM service available?
A: Yes, we can OEM and customize. In addition, we can also provide label printing services.
Q: Do you have samples?
A: Yes, after confirming our price, you can take some samples for testing. But please pay the sample fee and shipping fee. The sample fee will be refunded to you after your official order.
Q: What is your delivery method?
A: We can provide express, air and sea transportation according to your requirements.
Q:What is your delivery time?
A: The usual delivery time is 5-10 days after receiving the advance payment.
For custom products, 15-30 days after receipt of prepayment.
Q: What are your terms of payment?
A: If it is a small payment, 100% must be wired and the buyer bears the bank charges. If the payment is large, 30%-50% advance payment is acceptable, but if L/C is used, the price will be higher, so please tell me your terms first.
Q: What is the minimum order quantity?
A: According to your request, a small amount of testing can be done at first. The larger the quantity, the bigger the discount.