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After Sales Service
1. Prompt Response: Experience unparalleled efficiency with our commitment to replying to your inquiries within an astounding 24 working hours.
2. Expert Assistance: Benefit from our team of highly trained and experienced professionals, poised to resolve all your questions with the utmost expertise and professionalism.
3. Customization Excellence: Elevate your product ideas with our superior OEM & ODM services, empowering you to design and bring your concepts to life with unmatched precision and creativity.
4. Comprehensive Protection: Rest assured as we diligently protect your sales territory, innovative designs, and sensitive information with the highest level of confidentiality. Our stringent management and top-tier after-sales service systems guarantee you a welcoming and effective service experience.
FAQ
Q: Are you a factory?
A: We are a professional saw blade factory specializing in the development and processing of saw blades.
Q: Is OEM service available?
A: Yes, we can OEM and customize. In addition, we can also provide label printing services.
Q: Do you have samples?
A: Yes, after confirming our price, you can take some samples for testing. But please pay the sample fee and shipping fee. The sample fee will be refunded to you after your official order.
Q: What is your delivery method?
A: We can provide express, air and sea transportation according to your requirements.
Q:What is your delivery time?
A: The usual delivery time is 5-10 days after receiving the advance payment.
For custom products, 15-30 days after receipt of prepayment.
Q: What are your terms of payment?
A: If it is a small payment, 100% must be wired and the buyer bears the bank charges. If the payment is large, 30%-50% advance payment is acceptable, but if L/C is used, the price will be higher, so please tell me your terms first.
Q: What is the minimum order quantity?
A: According to your request, a small amount of testing can be done at first. The larger the quantity, the bigger the discount.