After Sales Service
1. Immerse yourself in the remarkable efficiency of our customer service, where inquiries are met with swift, attentive responses within an impressive 24 working hours.
2. Our elite team of seasoned professionals is dedicated to providing insightful answers to all your questions, drawing from a wealth of experience and deep expertise.
3. We offer bespoke OEM & ODM services, empowering us to collaborate with you in crafting and bringing your product visions to life, precisely tailored to your distinct specifications and dreams.
4. We rigorously safeguard your sales territories, design innovations, and confidential information with the highest degree of diligence, supported by a robust management framework and a comprehensive after-sales service system. We pledge to deliver a warm, personalized service experience that resonates with every customer.
FAQ
Q: Are you a factory?
A: We are a professional saw blade factory specializing in the development and processing of saw blades.
Q: Is OEM service available?
A: Yes, we can OEM and customize. In addition, we can also provide label printing services.
Q: Do you have samples?
A: Yes, after confirming our price, you can take some samples for testing. But please pay the sample fee and shipping fee. The sample fee will be refunded to you after your official order.
Q: What is your delivery method?
A: We can provide express, air and sea transportation according to your requirements.
Q:What is your delivery time?
A: The usual delivery time is 5-10 days after receiving the advance payment.
For custom products, 15-30 days after receipt of prepayment.
Q: What are your terms of payment?
A: If it is a small payment, 100% must be wired and the buyer bears the bank charges. If the payment is large, 30%-50% advance payment is acceptable, but if L/C is used, the price will be higher, so please tell me your terms first.
Q: What is the minimum order quantity?
A: According to your request, a small amount of testing can be done at first. The larger the quantity, the bigger the discount.