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1. Prompt Response: We are committed to ensuring that your inquiries are met with a swift and efficient reply, typically within an outstanding 24 working hours.
2. Expert Assistance: Our exceptionally trained and seasoned staff is on hand to provide you with professional and insightful responses to all your questions.
3. Customization Excellence: With our top-tier OEM & ODM services, we excel in assisting you to conceptualize and materialize your innovative ideas into real-world products.
4. Comprehensive Protection: We diligently protect your sales territory, design concepts, and confidential information, ensuring complete security. Our rigorous management practices and superior after-sales service systems guarantee a welcoming and highly effective service experience.
FAQ
Q: Are you a factory?
A: We are a professional saw blade factory specializing in the development and processing of saw blades.
Q: Is OEM service available?
A: Yes, we can OEM and customize. In addition, we can also provide label printing services.
Q: Do you have samples?
A: Yes, after confirming our price, you can take some samples for testing. But please pay the sample fee and shipping fee. The sample fee will be refunded to you after your official order.
Q: What is your delivery method?
A: We can provide express, air and sea transportation according to your requirements.
Q:What is your delivery time?
A: The usual delivery time is 5-10 days after receiving the advance payment.
For custom products, 15-30 days after receipt of prepayment.
Q: What are your terms of payment?
A: If it is a small payment, 100% must be wired and the buyer bears the bank charges. If the payment is large, 30%-50% advance payment is acceptable, but if L/C is used, the price will be higher, so please tell me your terms first.
Q: What is the minimum order quantity?
A: According to your request, a small amount of testing can be done at first. The larger the quantity, the bigger the discount.