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1. Prompt Response: Expect your inquiries to receive a swift and attentive reply within an impressive timeframe of just 24 working hours.
2. Expert Assistance: Our team of highly-trained and experienced professionals is dedicated to addressing all your queries with unmatched professionalism and expertise.
3. Customization Excellence: With our top-notch OEM & ODM services, we excel in assisting you to design and transform your innovative ideas into tangible, customized products.
4. Comprehensive Protection: We are committed to safeguarding your sales territory, design concepts, and all private information with the highest level of care. Through our rigorous management and outstanding after-sales service systems, we guarantee a warm, effective, and secure service experience.
FAQ
Q: Are you a factory?
A: We are a professional saw blade factory specializing in the development and processing of saw blades.
Q: Is OEM service available?
A: Yes, we can OEM and customize. In addition, we can also provide label printing services.
Q: Do you have samples?
A: Yes, after confirming our price, you can take some samples for testing. But please pay the sample fee and shipping fee. The sample fee will be refunded to you after your official order.
Q: What is your delivery method?
A: We can provide express, air and sea transportation according to your requirements.
Q:What is your delivery time?
A: The usual delivery time is 5-10 days after receiving the advance payment.
For custom products, 15-30 days after receipt of prepayment.
Q: What are your terms of payment?
A: If it is a small payment, 100% must be wired and the buyer bears the bank charges. If the payment is large, 30%-50% advance payment is acceptable, but if L/C is used, the price will be higher, so please tell me your terms first.
Q: What is the minimum order quantity?
A: According to your request, a small amount of testing can be done at first. The larger the quantity, the bigger the discount.