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1. Prompt Response: Experience the efficiency of our customer care! We ensure your inquiries are met with a swift reply within an impressive 24 working hours, providing you with the attention you deserve.
2. Expert Assistance: Our team is your trusted partner in success! Comprised of well-trained and experienced professionals, we stand ready to address all your queries with the utmost professionalism, ensuring a seamless experience.
3. Customization Excellence: Unleash your creativity with our superior OEM & ODM services. We specialize in bringing your innovative ideas to life by offering tailored solutions that transform concepts into tangible, high-quality products.
4. Comprehensive Protection: Your trust is our priority, and we take it seriously. With robust systems in place to safeguard your sales territory, design concepts, and confidential information, we promise unparalleled protection. Our stringent management and exemplary after-sales service systems guarantee a warm, secure, and effective service experience tailored to your needs.
FAQ
Q: Are you a factory?
A: We are a professional saw blade factory specializing in the development and processing of saw blades.
Q: Is OEM service available?
A: Yes, we can OEM and customize. In addition, we can also provide label printing services.
Q: Do you have samples?
A: Yes, after confirming our price, you can take some samples for testing. But please pay the sample fee and shipping fee. The sample fee will be refunded to you after your official order.
Q: What is your delivery method?
A: We can provide express, air and sea transportation according to your requirements.
Q:What is your delivery time?
A: The usual delivery time is 5-10 days after receiving the advance payment.
For custom products, 15-30 days after receipt of prepayment.
Q: What are your terms of payment?
A: If it is a small payment, 100% must be wired and the buyer bears the bank charges. If the payment is large, 30%-50% advance payment is acceptable, but if L/C is used, the price will be higher, so please tell me your terms first.
Q: What is the minimum order quantity?
A: According to your request, a small amount of testing can be done at first. The larger the quantity, the bigger the discount.