After Sales Service
1. Discover the pinnacle of customer care with our service excellence, as we guarantee swift and efficient responses to all your inquiries within a mere 24 working hours.
2. Our dedicated team of highly skilled professionals stands ready to address and resolve your every question with unparalleled expertise and comprehensive knowledge.
3. Take advantage of our exceptional OEM & ODM services, where we collaborate closely with you to conceptualize, design, and realize products tailored precisely to your specific needs and visionary goals.
4. Rest assured that your sales territory, unique design concepts, and confidential information receive the highest level of protection, courtesy of our advanced management and robust after-sales service system. We are wholeheartedly devoted to providing a warm and personalized service experience to every valued customer.
FAQ
Q: Are you a factory?
A: We are a professional saw blade factory specializing in the development and processing of saw blades.
Q: Is OEM service available?
A: Yes, we can OEM and customize. In addition, we can also provide label printing services.
Q: Do you have samples?
A: Yes, after confirming our price, you can take some samples for testing. But please pay the sample fee and shipping fee. The sample fee will be refunded to you after your official order.
Q: What is your delivery method?
A: We can provide express, air and sea transportation according to your requirements.
Q:What is your delivery time?
A: The usual delivery time is 5-10 days after receiving the advance payment.
For custom products, 15-30 days after receipt of prepayment.
Q: What are your terms of payment?
A: If it is a small payment, 100% must be wired and the buyer bears the bank charges. If the payment is large, 30%-50% advance payment is acceptable, but if L/C is used, the price will be higher, so please tell me your terms first.
Q: What is the minimum order quantity?
A: According to your request, a small amount of testing can be done at first. The larger the quantity, the bigger the discount.